RESERVE YOUR PILATES CLASS
IMPORTANT NOTICE
- Attention: all classes will be released from 5 am to 10 pm.
- Attention: All pregnant Pilates participants. Please ensure you have medical clearance from your doctor before joining our classes. For your safety, please attend sessions led by instructors certified in the pre/postnatal module. Your well-being is our top priority, to guide you safely though your Pilates experience.
- Class bookings will be available 2 days in advance.
- Log in to your account to cancel your booking.
- Cancellations must be made 3 hours before the class start time to avoid fees.
- We'll notify you by email and text if a class is cancelled due to instructor illness and a replacement cannot be found.
- When you arrive to the gym for your class, please first sign in at the reception desk to enable you to be checked in.
- If you are attending a reformer pilates class, you must make sure you arrive early so that the instructor can start the class on time.
- If you book into a class and do not cancel via your mindbody account or via phone to the location, you will incur a late fee of $15. If you are on the waitlist, you must reply to confirm, if you can't make the class or you will incur a $15 fine. Please be fair to other members, if you do not wish to attend the class, please cancel within 3 hours so that other members have the chance to attend.
If you are on a waitlist for a class and you receive an sms/email saying you’ve been bumped in due to a cancellation, this is now your spot in the class and is treated as if you have booked into the class as normal. If you can NO LONGER attend this class you MUST CANCEL your space. Cancellations received less than 3 hours prior to class commencement/late arrivals are considered no-shows and will incur a $15 no-show / late cancellation fee.
If you are currently placed on a waiting list for an early morning session, it is imperative that you arise in sufficient time to participate in the class, or alternatively, remove yourself from the waiting list. This is crucial as enrollment from the waiting list may occur up until three hours before the class commences.
To withdraw your registration, kindly respond with 'N' to the SMS notification you have received (provided SMS notifications are activated), or log into your Derrimut247 Mindbody account. Once logged in, navigate to 'My Account', select 'Schedule', and proceed to cancel your reservation.
TO CANCEL YOUR BOOKINGS
follow above steps